1-How could DHL have got the lost customers back?
Ans:
these are just the headings.add more.
Future planning about 4 p’s:
Providing home colleting facility:
Giving different kinds of offers and discounts:
Advertising:
2- if DHL had also started collection of samples from every firm then how would FedEx have retained its competitive edge?
Ans:
these are the headings: add more.
Future planning for 4p’s:
Increasing the speed of collecting and delivering the samples:
Advertising:
Providing discount more than DHL
PLEASE DON'T COPY PASTE
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